RETURN POLICY

Purchase Return Policy

Your satisfaction is important to us. If you are not happy with your products, please email our team at info@skinsciencespa.com. We would be more than happy to assist you.

Whatever you choose to do, SKINSCIENCE CLINICAL SPA stands behind our products with a 7-day money-back guarantee on all sealed, unopened, and undamaged products purchased directly from our site with the exception of our clearance items. All Clearance Items are FINAL SALE. You may return your products for a refund within 7 days of delivery by the courier to the shipping address.

When returning your products please include your full name associated with the order, your order and/or reference number, and products you’d like to return. SKINSCIENCE CLINICAL SPA does not provide return shipping labels; products will be shipped back to us at the customer’s expense. Original Shipping costs will not be refunded.

Once we receive your returned package, we will reach out to you within 24 – 48 hours via email regarding all refund and exchange procedures, provided you are within our return policy. Please note that tracking on returns is not always accurate as all packages are delivered to SKINSCIENCE CLINICAL SPA’s mailbox. This is checked daily. Returned merchandise received without the full name associated with the purchase, order and/or reference number will not be automatically refunded.

If you are receiving a refund, please allow 3-5 business days for the funds to post to your account. Some refunds may take up to 10 days depending on your financial institution’s refund policy.

SKINSCIENCE CLINICAL SPA is not responsible for return postage, cost of insurance, or lost or undeliverable items. For any questions or concerns please contact us.

Send all return packages to the address listed below:
SKINSCIENCE CLINICAL SPA
6690 Roswell Rd., Ste 404
Sandy Springs, GA 30328

*****All clearance items are final sale.*****


Adverse Reaction

SKINSCIENCE CLINICAL SPA will not be held liable for any adverse reactions. If a reaction occurs, please contact your physician immediately.

If you believe you have experienced an adverse reaction to one of our products, please contact us with your before and after picture at info@skinsciencespa.com.


Limitation of Liability

SKINSCIENCE CLINICAL SPA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site, interpretation or misinterpretation of product benefits or the performance of the products, even if SKINSCIENCE CLINICAL SPA has been advised of the possibility of such damages.